Electrical Sales Technician

Fire & Ice Heating, Cooling, Plumbing & Electrical Columbus, OH

Join a Team That Values Expertise and Customer Care

Fire & Ice is seeking an experienced Electrical Sales Technician to help homeowners improve the safety, comfort, and functionality of their homes through professional electrical solutions. In this role, you'll combine your technical electrical expertise with your ability to educate customers, build trust, and recommend solutions that meet their needs.

If you're a skilled residential electrician who enjoys working directly with homeowners and has a passion for delivering exceptional service, we'd love to hear from you.

What You'll Do

• Serve as a trusted advisor to homeowners by identifying electrical needs and recommending customized solutions.
• Conduct in-home assessments and educate customers on available service, repair, and upgrade options.
• Prepare accurate estimates, present recommendations, and successfully close sales opportunities.
• Partner closely with installation and service teams to ensure project accuracy, quality execution, and customer satisfaction.
• Maintain detailed and accurate records of customer interactions, proposals, and sales activities.
• Follow up on open estimates, leads, and referrals to support departmental growth and maximize conversion opportunities.
• Deliver an outstanding customer experience while maintaining the highest standards of professionalism and integrity.
• Stay current on company offerings, industry trends, and electrical best practices.

What You'll Need

• 5+ years of residential electrical experience with strong technical knowledge.
• Proven success in sales, estimating, or customer-facing roles within the electrical, HVAC, plumbing, or home services industry.
• Strong communication, presentation, and relationship-building skills.
• Ability to explain technical concepts in a clear, customer-friendly manner.
• Excellent problem-solving and consultative selling abilities.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screen.
• A customer-first mindset and commitment to delivering exceptional service.

Preferred Qualifications

• Experience generating residential electrical estimates and proposals.
• Knowledge of electrical upgrades, panel replacements, generators, EV chargers, whole-home surge protection, and other residential electrical solutions.
• Familiarity with CRM and sales management software.

Why Join Fire & Ice?

• Competitive compensation with strong earning potential.
• Company-provided tools and resources to support your success.
• Ongoing training and professional development opportunities.
• Supportive team culture focused on growth, integrity, and excellence.
• Opportunity to make a meaningful impact by helping homeowners make informed decisions about their electrical systems.

Fire & Ice is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace for all employees.